TrustMark registered firm
The ECA – the trade association representing electrical contractors – is a licensed TrustMark operator for both electrical and security systems work.
Each firm registered
If you have a complaint about work carried out for you, contact the firm concerned in the first instance. If you are unable to resolve the issue with the firm then the ECA, as TrustMark scheme operator, will investigate and endeavour to resolve the matter.
Contract value limit
Please note that for each firm listed a figure is provided for its ‘Contract Value Limit’ – this is the maximum value of a job the firm is entitled to carry out as a TrustMark-registered firm. In the event that the value of a job exceeds a firm’s ‘Contract Value Limit’, the above-mentioned insurance-backed Warranty and Bond become void and the firm will then be operating in default of TrustMark’s requirements and the provisions of the scheme will no longer apply.